Q&A with Tom Raftery, Global VP at SAP

MEDIA 7 | September 19, 2019

Tom Raftery, Global VP at SAP is an Innovation Evangelist, Futurist, and international Keynote speaker. Prior to joining SAP, Tom worked for a number of companies at Group IT Manager/CTO level, and as an Industry Analyst. Tom is a global thought leader and ranks among the top 10 Internet of Things influencers in the world. 

MEDIA 7: If I were to say to a bunch of people who know you, ‘Give me three adjectives that best describe you’, what would I hear?
TOM RAFTERY: 
I would like to think that I am a good communicator, maybe smart and hopefully generous. You will have to ask people other than myself though. They would be a better judge.

M7: What is the role of a technology influencer in driving environmental sustainability?
TR: 
The role of someone like me would be to raise awareness of the issues that are happening and potential solutions to them, particularly technological solutions. A lot of people are busy in their day-to-day lives and they might not be aware of some of the more pressing environmental issues that are happening in the world and that might impact them. So, raising awareness with people, of the importance of these issues, and the potential technological solutions to them is the role I think that influencers should be playing.


"Raising awareness with people, of the importance of environmental issues, and the potential technological solutions to them is the role that influencers should be playing."

M7: SAP is celebrating the 10th anniversary of strategic sustainability this year. What are the initiatives being taken by the company to help the world run better and achieve the UN sustainable development goals by 2030?
TR:
We are involved in a lot of different projects in this front. We work for example, with Vestas Wind Systems who are the only global energy company dedicated exclusively to wind energy. We help them with their backend systems to help optimize the delivery of windfarms and turbines to windfarms, so that they are keeping their costs down and deploying the windfarms with the highest efficiency. We work with Munich Re and the European Space Agency. Munich Re are one of the largest reinsurance companies in the world and for them, they need to predict, and try and mitigate the damage of natural disasters. We use data from European Space Agency to help Munich Re do that.

We work with Brazilian company, Stara who are an agricultural company. They manufacture agricultural equipment, and the work we do with them is what’s called precision agriculture. Precision agriculture means that we can help their machines be far more precise in things like spreading fertilizers, spreading seeds to make sure that the seeds don’t overlap, the fertilizer doesn’t overlap and you’re doing it row by row. You have to sow the seeds and spread the fertilizer very accurately to avoid an overlap. Because if you have overlap with fertilizer, it can reach toxic levels and damage the plants that you are trying to help. If you have overlap in seeds, you can have excess competition between the seeds and then you get reduction in yield. Whereas if you are optimizing using precision agriculture, you are massively reducing your inputs and you are maximizing your outputs. So, you are able to feed more people with less land and less resources which obviously, as we are reaching higher population levels year-on-year, this becomes more and more important.

We work with NGOs like this one in Africa, called Elephants, Rhinos and People which was founded to preserve and protect the wild elephants and rhinos in Southern Africa. We work with local people to make sure that it’s more profitable for them to protect wildlife than it is to be poaching wildlife. We put collars on elephants and rhinos with geo-tracking in them. We use drones, to track the elephants and rhinos and if they start approaching borders of the parks that might expose them more to poaching. We send off alerts and help move them back into places where they are safer. Since we started the initiative in that area, no elephants rhinos, or humans have been harmed since the deployment of the tracking.

We work with Swiss Federal Railways, the largest energy consumer in Switzerland and they are also an energy producer - they produce electricity. So, we work with them to help reduce the peak loads, the peak demand for electricity by flattening their load which then means, they don’t need to build extra generation plants, reducing their carbon footprint and making their organization more efficient.


"Making our workforce aware of what we are doing as our external constituents is important for our employees to feel engaged and part of something important."

M7: You have been on the SmartCitiesWorld Advisory Board. How does SmartCitiesWorld help in developing smart cities of the future?
TR:
The SmartCitiesWorld is a publication. It raises awareness of smart cities initiatives that cities can take to make the cities run better, reduce their energy requirements, reduce their footprint, increase their air quality, reduce noise pollution, and lots of different initiatives like that. So, as a publication, it’s primarily responsible for raising awareness and helping cities find better ways to increase quality of life for their constituents.

M7: How does SAP embrace an innovative culture in the company?
TR:
Obviously, as a technology company it is very important for SAP to embrace an innovative culture in the company and what the company typically does is, it spends a lot of money on research and development and it does a lot of communication internally and externally highlighting the innovative solutions that we have come up with for our customers. And making our workforce aware of what we are doing as our external constituents because it’s important for our employees to feel engaged and part of something important. And as a consequence, every time, every year, we run this survey internally on how happy our employees are working for SAP. And our rate of employee retention is extremely high.

It’s not unusual in Europe to talk to SAP employees who have been working for the company for 10 or more years, which in the technology industry is unusual. So, that’s how we embrace the innovative culture and we talk of the things that we do, we work closely also with our customers because we do a lot of co-innovation projects with our customers where we take our customers into our co-innovation centers and we talk through their problems with them and come up with innovative ways to solve any particularly gnarly issues that they might have.


"A lot of people are busy in their day-to-day lives and they might not be aware of some of the more pressing environmental issues that are happening in the world and that might impact them."

M7: What is your favorite part of working at SAP?
TR:
I started working for SAP in September 2016, so it’s just over 3 years ago now. And, prior to working with SAP, I had worked primarily with startups and small companies. I have never worked with a global mega vendor before. So, I was wondering what it would be like and I had my doubts, and if you would ask me in 2016, I would have said, “Yeah, I’ll probably last about three months with SAP”. But, three years later, here I am. And, a lot of that is down to the fact that the company is so big, and it has close to 100,000 employees, it means there are always people I can approach, if I need help in any country or in any industry. Because my role is across industry. So, if I need to talk to somebody who is in the transportation industry, I can just go straight to the transportation business unit and talk to people there. If I need to talk to people in the hospitality industry, same story. If I need to talk to people in the airline industry, the mining industry, the electricity industry, we cover all industries, we cover all regions globally. And, there’s a culture within SAP of helpfulness which is great. Apparently, it’s unusual. For me, it’s the norm if people bring up and ask me for help, I would say, “Yeah sure, absolutely, no problem.” And that’s the way most people in SAP are! You pick up the phone or send an email, and they are happy to help, no matter what. Apparently, that’s not the norm for big companies, but it is the norm for SAP which is great and that’s why I love working for SAP.  

M7: When did you start working, how old were you, and what was it?
TR:
My first job was when I was 14. I worked on a building site where I was a builder’s mate, helping raise the scaffolding on the building and also help ferry bricks that were delivered to the site from the ground up to the brick layers on the top floor. So, that was my first job.

ABOUT SAP

SAP is a global software application vendor. SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. Our end-to-end suite of applications and services enables our customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.

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Hovione and Ripple Enter Strategic Partnership to Expand Epidel® Platform into Non-Ophthalmic Space

Hovione | March 21, 2023

Hovione, the specialist integrated CDMO, leader in spray drying and particle engineering, and Ripple Therapeutics, a leading ophthalmic sustained drug delivery company, have entered a strategic partnership to expand the use of Ripple's Epidel® platform beyond ophthalmic applications. The core feature of Ripple's Epidel® technology is the ability to deliver sustained-release pharmaceuticals with surface erosion release kinetics without the use of polymers or excipients. This enables higher drug loading, smaller size implants, defined and predictable biocompatible degradation products with straightforward and scalable manufacturing processes. Surface erosion-based drug release provides a highly effective way to control dose and duration. By incorporating Ripple's Epidel® platform into its toolbox, Hovione can expand its portfolio of novel drug delivery solutions to the pharmaceutical industry. "The combination of technology synergy, innovative vision and cultural fit makes collaborating with Hovione an exciting next step in the advancement of the Epidel® platform beyond the ophthalmic field," stated Dr. Wendy Naimark, Ripple co-founder and Chief Technology Officer. "Hovione's expertise in controlled, sustained drug delivery, along with their experience in chemical synthesis and pharmaceutical manufacturing, makes for a great partnership." "We are thrilled to partner with Ripple, who developed a state-of-the-art platform for sustained release," says Dr. Jean-Luc Herbeaux, Hovione's CEO. " Our shared goal is to accelerate and broaden the access to this highly innovative and enabling technology for the benefit of our pharmaceutical customers and their patients worldwide." By extending the use of the Epidel® platform beyond ocular applications, this partnership will enable the development of a diverse range of new products with optimal sustained release profiles. About Hovione Hovione is an international company with over 60 years of experience in pharmaceutical development and manufacturing operations. As a Contract Development and Manufacturing Organization (CDMO) with a fully integrated offering of services for drug substances, drug product intermediates and drug products. The company has four FDA inspected sites in the USA, Portugal, Ireland and China and development laboratories in Lisbon, Portugal and New Jersey, USA. Hovione provides pharmaceutical customers services for the development and compliant manufacture of innovative drugs, including highly potent compounds, and customized product solutions across the entire drug life cycle. In the inhalation area, Hovione offers a complete range of services, from API, formulation development and devices. Hovione's culture is based on innovation, quality and dependability. Hovione was the first Chemical/ Pharmaceutical Company to become a Certified B Corp, is a member of Rx-360, EFCG and participates actively in industry quality improvement initiatives to lead new global industry standards. About Ripple Therapeutics Ripple Therapeutics Corporation is a clinical stage, privately held company that is focused on ophthalmic therapeutics with controllable, sustainable drug delivery. The core feature of Ripple's Epidel™ technology is the ability to engineer sustained-release pharmaceuticals with surface erosion release kinetics without the use of polymers or excipients. Ripple's novel therapeutics provide for better outcomes for patients, easier management of care for physicians and lower costs for payors. Ripple has a full product pipeline in development.

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BUSINESS INSIGHTS, PHARMACY MARKET

PCI Pharma Services Expands Biologics Leadership with new Center of Excellence Facility in the Midwest

PCI Pharma Services | March 20, 2023

PCI Pharma Services (PCI), a leading global contract development and manufacturing organization (CDMO), announced plans for a new 200,000-square-foot facility in Rockford, Illinois to enhance the organization’s capacity in injectable drug-device combination product assembly of both biologics and small molecules. Building on PCI’s leadership in this space with its Philadelphia Biotech Center of Excellence, the new facility is the second expansion building off the success in Philadelphia and will house over 20 dedicated customer suites with multiformat machines for the assembly and packaging of vials, pre-filled syringes, auto-injectors, and pen-cartridge combinations. This machinery can be used for the glucagon-like peptide 1 agonists (GLP-1) class of drugs prescribed to treat diabetes and obesity, as well as those needed for oncology treatment and autoimmune diseases. PCI’s Rockford location will have extensive product testing capability, state-of-the art top-load cartoning technology, and industry leading injector and pen assembly equipment. Additional capabilities include on-site cold storage, high-speed vial labeling, assembly, and packaging of multiformat autoinjectors, serialization, testing, and drug product release. “We see the tremendous impact that we can make with patients with this investment,” said Salim Haffar, CEO of PCI Pharma Services. “The need for injectable drug-delivery device combination product capacity and expertise is critical, and we are responding with a world-class facility to address the future demands of our global clients so they can focus on developing therapies to improve the lives of patients with serious chronic conditions.” The $50 million investment in Rockford will amplify PCI’s specialty drug leadership presence in the Midwest, adding to clinical and commercial sterile fill-finish capabilities in Madison, Wisconsin. The new facility will provide a second hub within the U.S., expanding from PCI’s foundation in the Northeast, with Bedford, New Hampshire’s campus growth in aseptic processing. PCI also has sterile fill-finish capabilities at its Leon, Spain; San Diego, California; and Melbourne, Australia locations. The expansion in Rockford is expected to bring 250 jobs to the region in the next two years, with continued growth over three to five years. The site is expected to be fully operational in summer 2024. “With this new facility, we will be able to serve all clients focused on injectable drug products including biologics with the equipment and capacity to make life-changing medicines,” said Gil Valadez, Senior Vice President, Commercial Packaging Technology, PCI Pharma Services. “We want to help our clients by managing the technical aspects of drug manufacturing, engineering, and delivery, so they can focus on what’s most important: delivering quality products to meet patient needs. That's what PCI is ultimately all about.” About the Rockford, IL Facility Rockford is the largest of PCI’s 30 locations across the U.S., European, and Asia Pacific regions, providing industry-leading services for the clinical and commercial packaging of a diverse portfolio of products and specialized delivery forms destined to reach more than 100 countries across the world. The gated secured facility is classified by the Drug Enforcement Administration (DEA) as Schedule 3. It features temperature and humidity control, an approved Foreign Trade Zone (FTZ) and offers TF1 and Uhlmann blistering, vibratory and slat filler bottling, powder filling, cartoning, carding, kitting and serialization capabilities. Warehouse storage includes freezer storage -15°C to -30°C and cold storage 2°C to 8°C. About PCI Pharma Services PCI is a leading global CDMO, providing clients with integrated end-to-end drug development, manufacturing and packaging capabilities that increase their products’ speed to market and opportunities for commercial success. PCI brings the proven experience that comes with more than 50 successful product launches each year and over five decades in the healthcare services business. We currently have 30 sites across seven countries (Australia, Canada, U.S., Ireland, Wales, Germany and Spain) and over 5,000 employees that work to bring life-changing therapies to patients. Leading technology and continued investment enable us to address global drug development needs throughout the entire product life cycle – from manufacturing capabilities through the clinical trial supply chain and into commercialization. Our clients view us as an extension of their business and a collaborative partner with the shared goal of improving patients’ lives.

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