Poor implementation of online tracking of drugs at ports hits industry badly

Ever since the government has introduced online system to track imports of drugs at ports a couple of years ago, the online system named Icegate system has been marred by procedural flaws leading to its poor implementation which has badly impacted the industry. It is learnt that after two years of its introduction, the system is not completely online and the bill of entries are being accepted off line too leading to delays, inconsistent decisions and poor tracking of data related to drugs. This change in procedure has led to non-uniformity in procedure and hence delays in release of products and added cost to the importer as demurages which has impacted the trade.